Pemilihan Waitress Resto Akul Terbaik Menerapkan Metode WASPAS dengan Pembobotan ROC

نویسندگان

چکیده

The restaurant is an area that serves culinary delights for public consumption and also has various services to make customers feel at home while eating. One of the factors determines success a in food industry quality waitress service. An employee who restaurant, cafe, dining room or hotel known as waitress. These are people will approach client they walk take their order, give them menu, be available if need more. Because it generates data can used administrative decisions such promotion, training, awards other assessments, selecting best waiter very important process management. obstacle choosing difficulty management regarding because large amount which results long processing time. Weighted Aggregated Sum Product Assessment (WASPAS) Rank Order Centroid (ROC) weighting method two methods this study apply decision support system challenge waiter. In study, number factors, including appearance, responsibility, discipline, teamwork, high initiative, multitasking skills, were taken into consideration servers. W8 alternative, Ratih Setyowati with value 0.9341, right chosen waitress, result ranking choose highest preference after applying WASPAS ROC weighting.

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ژورنال

عنوان ژورنال: Journal of Information System Research (JOSH)

سال: 2023

ISSN: ['2686-228X']

DOI: https://doi.org/10.47065/josh.v4i3.3375